Rehab Center Accreditation: Does It Matter?

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If you visit the website of a rehab center in the United States, more often than not you’ll find a section dedicated to accreditations from a variety of organizations. For example, Bayside Marin in Northern California has the CARF (Commission on Accreditation of Rehabilitation Facilities) accreditation and the BBB (Better Business Bureau) accreditation.

Interestingly, the CARF accreditation comes from an independent non-profit organization, one that has no affiliation with regulatory or governmental bodies. Consequently, accreditation like this can be confusing.

We must ask, then: Does a rehab center accreditation matter?

A Look at Accrediting Bodies

There’s a smorgasbord of accrediting bodies that exist in the world of rehab centers. The most common are CARF and the Joint Commission. There are other accrediting bodies as well. For example, (WAATME) is an online service that aims to accredit non-pharma-funded rehab centers. The Council on Accreditation (COA), on the other hand, is a non-profit accrediting body that outlines the different standards rehab centers need to meet based on their audience. There’s also the National Committee for Quality Assurance (NCQA), who do exactly what their name implies.

In the United States, almost all rehab centers are licensed, certified or accredited in some form.

The 2017 National Survey of Substance Abuse Treatment Services held by the Substance Abuse and Mental Health Services Administration, SAMHSA,1 reports the following percentages by accreditation body:

Accreditation organization 
CARF (Commission on Accreditation of Rehab Facilities)29 percent
Joint Commission20 percent
NCQA (National Committee for Quality Assurance)3 percent
COA (Council on Accreditation)5 percent

With so many different accrediting bodies, it’s difficult to understand the rigor of each one. WAATME, for example, is a service that requires a rehab center to complete “three easy steps” to become accredited. First, the center must sign a declaration confirming they aren’t funded or influenced by pharmaceutical companies. Then they must meet an ethical management evaluation, which is a short online course. Finally, they must pay an annual fee of $999 to remain accredited.

For a rehab center, an accreditation like this will add validity to their center, which in turn will drive business. But for $999 per year, is it worth paying for?

Quality Assurance Matters

Accrediting bodies can keep centers accountable to have the following:

  • Person-centered approach
  • Treatment options based on research
  • Coordinated plans of care
  • Safe practices
  • Protective environments
  • Qualified staff
  • Policy and procedure standards
  • Emergency plan that meets health and safety standards
  • Documentation, critical incident reports, and emergency drills
  • Commitment to continuous quality improvement

Most accrediting bodies put rehab centers through their paces and demand a high level of excellence that’s transferred to the people that matter most: the patients.

Accreditations require rehab centers to train staff to a high level and operate to the best of their ability. Often, they’ll encourage rehab centers to improve upon weak areas within their operations and to continue to deliver a service that exceeds the average standard.

Do Accreditations Matter?

In short: yes, accreditations do matter.

For example, CARF requires a review of service quality and analysis of patient outcomes to ensure effectiveness. The Joint Commission, on the other hand, asks programs to collect data and monitor opportunities for improving performance. Both include periodic on-site evaluations.

Joint Commission or CARF, Does That Matter?

Between these two accreditation bodies, rehab centers can achieve a high level of quality assurance throughout their facility. While accreditations cannot fully guarantee quality care, a center that’s accredited or actively pursing accreditation by either the Joint Commission or CARF typically demonstrates a commitment to quality and a desire to improve, learn, and grow.

This level of self-awareness to do and be better is important. It’s an assurance than can be translated into trust. When all is said and done, isn’t it trust that matters most in recovery?

To learn more, check out our carefully selected luxury treatment centers here.


Frequently Asked Questions About Rehab Accreditation

What does it mean if a rehab is accredited?

An accredited rehab has passed quality checks, inspections, and other criteria to meet quality standards set by a 3rd-party accrediting body.

What are the accrediting agencies for rehabs?

Rehabs can be licensed and certified by these accrediting bodies: 

• CARF (Commission on Accreditation of Rehabilitation Facilities)
• Joint Commission 
• NCQA (National Committee for Quality Assurance)
• COA (Council on Accreditation)
• WAATME (World Accreditation Addiction Treatment Mark of Excellence)

What rehab accreditations should you look for?

It depends—each accrediting body has its own quality standards. CARF (Commission on Accreditation of Rehabilitation Facilities) and Joint Commission are the most common, established agencies. Both include on-site evaluations.

Luxury Treatment in New England: A Visit to McLean Hospital

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While New England might not be the first place that comes to mind when thinking of luxury addiction treatment in the U.S., McLean Hospital’s Signature Recovery Program definitely puts it on the map. As a Harvard Medical School affiliate, McLean offers a level of clinical excellence that can be hard to find in addiction treatment. Its 2 beautiful locations include McLean Fernside in a historic bed and breakfast overlooking the city of Boston in the distance, and McLean Borden Cottage in a spectacular mansion on Penobscot Bay. This facility’s accommodations hold their own against the best luxury centers out there.

Watch as our team gets an inside look into McLean’s Signature Recovery Program.

Steeped in History

Arguably the most historic region in the United States, New England is home to Revolutionary War battlefields, quaint small towns, and historic institutions. One such institution is McLean Hospital, founded in 1811. Originally a mental health facility, in the late 1960s McLean recognized the importance of treating addiction and began offering addiction treatment programs. They now offer programs across the spectrum of care at a number of locations. Paired with another historical institution, Harvard (which is in fact the oldest institution of higher learning in the U.S.), McLean has hundreds of years of experience and some of the greatest minds in the world to draw from.

McLean Hospital Belmont Campus
Administration building on McLean’s main campus in Belmont, MA

Evidence-Based Care

“Our Signature Recovery Programs are based on proven methods and scientific inquiry that informs treatment.”

– Rocco A. Iannucci, MD, Mclean Fernside Director

As a treatment program embedded in a research hospital, the decisions made at McLean Signature Recovery are based on research and evidence-based practices. That shone through especially when discussing their thoughts on group therapy. Typically, a luxury center might de-emphasize group therapy, but at McLean they believe it to be an important part of treatment.

frame 9053One of the rooms typically used for group therapy at McLean Borden Cottage

As McLean Fernside’s Director Dr. Rocco Iannucci explains, “Group therapy has been shown to be uniquely effective for treatment of substance use problems. There’s a way in which peer-to-peer interactions that are facilitated by an experienced and well-trained clinician can really add to recovery in a way that just the one-on-one interactions may not. People can bond with each other. They can communicate with each other in a different sort of way.”

International Leadership

“McLean is a world-class leader in terms of measuring treatment outcome. Back in 1994 we developed something called the BASIS and the Perceptions of Care. Those are two instruments that really look to see whether people are improving or not… And that is a product that is actually used by institutions all around the country and internationally. They use our instruments. So I like to think that they’re looking to McLean as the gold standard in terms of quality of care in the substance abuse arena.”

– Philip Levundusky, PhD, ABPP

Not surprisingly, institutions around the world look to McLean as a leader in the field. As Director of McLean’s Psychology Department Dr. Philip Levundusky told us, they are especially excited about a consulting relationship they’ve had over the past 6 years with a major rehabilitation centre in Abu Dhabi, helping a relatively new program bring their substance abuse capabilities to a world-class level.

McLean also frequently provides care to international clients and is able to cater the program to each individual’s cultural needs. McLean’s Middle East Center for Culturally Informed Care is one result of that, and has a proven history of helping clients from that part of the world.

Deconstructing Stigma

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McLean’s Deconstructing Stigma display at Boston Logan Airport

An example of McLean’s leadership in driving the conversation around addiction and mental health can be found in their Deconstructing Stigma campaign. This campaign features stories from people affected by mental illness, using their real names, and real stories. Participants volunteered to be part of this campaign in order to help tear down the stigma surrounding mental illness and it is hard to miss—with 8-foot-tall photos and stories encompassing an entire hallway at Boston Logan Airport.

See all the stories and learn more about this powerful campaign at the Deconstructing Stigma website.

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Rehab in South Africa: A Visit to White River Manor

When my colleague and I were invited to visit a luxury rehab center in South Africa, I was intrigued. I had been to the continent of Africa once before, but never to South Africa. I knew it would be a fun place to visit, but what I quickly discovered upon arrival is that it is an ideal place for recovery.

Getting There

Although a long flight across the Atlantic, there are 2 U.S. airports (JFK and Atlanta) and numerous other major European and Asian cities offering direct flights to Johannesburg, South Africa. The airport in Johannesburg (O.R. Tambo International) is the busiest African airport and was completely renovated and expanded for the 2010 FIFA World Cup hosted in South Africa. It was nicer and had more shops and restaurants than most U.S. airports I’ve been to!

Once we arrived in Johannesburg we had two options to get to White River Manor. One option is a pick up by White River Manor directly at the airport in a luxury van for about a 2.5 hour drive to the center. Or, the second option, which we chose, is to take a 45 minute connecting flight to the Kruger/Mpumalanga airport and White River Manor will pick you up for the 15 minute ride to the center. With connecting flights basically on the hour, we were able to pick the perfect time for the connection and found that option to be extremely convenient.

First Impressions

We arrived at the Kruger airport and I knew right away we were in a special place. Since this airport is the gateway to the world famous Kruger National Park, the terminal is built to look like an African lodge, and the interior and exterior are African themed, with lots of information about the “Big Five.”

South Africa airport

Within minutes, we were met by a White River Manor staff member who helped us with our bags and loaded them into a luxury Mercedes van. On the quick ride to the centre, we were able to take in the surrounding beauty of this part of South Africa. A lot of rolling hills and farmland. The climate and scenery reminded us of time spent in Napa Valley, California.

South Africa views

We turned off the main road and after a few more minutes saw the entrance to White River Manor. Once past the main gate, the driveway runs through a grove of tall trees, and then leads to the main building. The main building’s front room is where clients first check in and has a welcoming, yet modern style.

White River Manor front room

As we began to tour the grounds and surrounding buildings, I was immediately struck by the perfect serenity that is offered in this place. Thousands of miles away from home, I felt completely comfortable and immediately refreshed. As we sat and talked on the patio with the owner, Jerry Hartless, and other members of the team, I recognized another element that is sometimes missing from luxury centers: excellent service. Staff checked in with us frequently to make sure that our needs were met, bringing us lattes, and giving us a menu to choose which course we preferred for the upcoming meal.

The Story Behind White River Manor

White River Manor tour

The location of the center was formerly a 5-star boutique lodge that was well regarded in the area. Jerry, a successful American businessman who had his own struggles with addiction in the past was looking to start a luxury rehab centre in South Africa. So when the property came up for sale, he purchased the property and transformed it into the world-class centre it is today. While there we were able to hear his and his team’s vision for offering luxury treatment that has better accommodations and better customer service at a fraction of the price of U.S. luxury centers.

A Personalized Program

White River Manor provides a highly personalized program, and is a great fit for executives who might need more flexibility from a treatment program than others. While 28 days is a very short time for rehab, White River Manor has structured a program that makes full use of that time and when there is buy in and drive from the client they have seen great success.

Enjoying an African Experience

A key piece of the program is the excursions clients go on to enjoy being in Africa. Whether it’s a safari in Kruger National Park, white water rafting, traditional African dancing, mountain biking, the team helps clients make the most of being in South Africa! While we were there we had the opportunity to enjoy a safari in the neighboring Kruger National Park. So cool!

White River Manor safari tour

Check It Out for Yourself!

After having spent a few days at White River Manor myself, I highly recommend it to people who are open to traveling for rehab. If you are, the benefits are well worth the trip!


Frequently Asked Questions About Luxury Rehab in South Africa

Is there luxury rehab in South Africa?

There are a number of luxury rehabs in South Africa. They’re known to offer the benefits of a premium center, like high-quality programming and upscale accommodation, at a more affordable price point than Europe or the U.S.

Is there rehab for CEOs in South Africa? 

South Africa has several luxury rehabs. Some are geared toward CEOs and offer specialized executive programs that accommodate their clients’ work needs, including flexibility around schedule and tech use.

How do I get to White River Manor?

Support staff will pick you up from Johannesburg O.R. Tambo International Airport and drive you to their center 2.5 hours away. Or, you can take a connecting flight to Kruger Mpumalanga International Airport, 15 minutes from the center.